Overdose Crisis Strains 911 Emergency Services

In recent years, the United States has faced a devastating opioid epidemic, leading to a surge in overdose-related emergencies. One of the significant consequences of this crisis is the overwhelming number of overdose calls inundating the 911 emergency response system. The safety commissioner of Portland, Oregon, urged residents Monday not to call 911 except in the event of a life-or-death emergency due to drug overdose calls overwhelming the system.

This situation not only strains emergency services but also highlights the urgent need for a comprehensive approach to address substance abuse and its impact on public health. In 2020, Oregon voters passed by referendum Measure 110, which decriminalized most unlawful possession of a controlled substance offenses. The opioid epidemic has reached alarming proportions, affecting individuals and families across the nation. 

Overdoses, both fatal and non-fatal, have become tragically common, placing an immense burden on first responders and healthcare providers. Measure 110 reduced penalties for drug possession from a felony or misdemeanor to a Class E violation, which is punishable with a $100 maximum fine. Emergency services, especially 911 call centers, have found themselves inundated with overdose-related calls, stretching their resources to the limit.

While jail time is down, overdose deaths in the state have skyrocketed. The high volume of overdose calls diverts resources away from other emergencies, potentially delaying responses to other critical situations such as accidents, heart attacks, or natural disasters. This strain compromises the overall effectiveness of the emergency response system.

Rene Gonzalez, Portland’s city commissioner of public safety, posted to social media Monday. “Please do not call 911 except in event of life/death emergency or crime in progress (or chance of apprehending suspect). For non-emergency please use 503-823-3333. Our 911 system is getting hammered this morning with a multiple person incident — multiple overdoses in northwest park blocks,”